Please take note of the following operational guidelines:

• All inquiries submitted via email will be addressed within 2 working days during regular business hours. Please be aware that immediate response is NOT possible. If your email does not include all required information (such as Neptun code, student status, exact subject name, etc.) or is directed to the wrong administrator, the response time may be significantly delayed.

• No outgoing emails will be sent outside of regular working hours, including evenings, weekends, and public holidays.

• Emails from anonymous or unidentified senders will not receive a response.

• Students should always contact their corresponding administrator, and use the general email address ([Click to see email]) only if unsure who to contact or during the summer holiday season.

Thank you for your cooperation